PET SITTING AND HOME CARE SERVICES
More than 65% of all households have some kind of pet. If you are like most pet
lovers, you hate to leave your pets in unfamiliar surroundings while you are away.
According to the American Humane Society, pets are happiest when they are at home,
surrounded by familiar sights, sounds and smells. The familiar environment, the
same diet and exercise routine, along with the personal attention and fun provided
by a professional pet care-giver is the perfect answer. Eliminating the trauma
for your pet of being transported, minimizing exposure to illnesses of other animals,
eliminating the stress caused from the noise and turmoil in a kennel and eliminating
the hassel for you of taking and picking up your pet from the kennel are additional
advantages to you and your pets alike by staying in their own home.
Prior to any type of service provided by YBFF, we will arrange an in-home visit
so that we can meet you and your pets, and you will have an opportunity to get
to know us. At that time, we will obtain detailed information about caring for
your pets and home, including the number of visits each day you will require.
We explain exactly how our service will work for you, and you can ask any questions
you might have. There is no charge for this initial visit. We will also request
a key to your home at this time. The key will remain in our possession for future
service unless you request the key be returned. All keys are safely locked in
our office. There is a minimal charge for drop off or pick up of keys after the
initial service. Any meetings required after the inititial meeting will be billed
at our hourly rate.
The number of visits per day your pet(s) require will be determined according
to the type of pet, age of pet, how they are confined and if there is availability
to a doggie-door. Special needs, such as medications or special treatments and
the time schedule for these are also taken into consideration. Some homes require
only one visit per day while others may require two or more.
Each visit we make is tailored to your specific needs which we will discuss at
our initial meeting. We spend one-on-one time with your pets, providing exercise,
walks, play times, feedings, fresh water, litter scooping, brushings, stall cleaning,
administer/inject medications, and lots of love and attention. Each visit is approximately
30 minutes in length.
Also at the initial meeting, or on our first visit, we will take a photo of your
pet(s) to keep in our files as a safety precaution should your pet become lost
whether in your care or ours. It's always wise to have a picture on hand. We
will also give you tags to clip on your dog(s) collars while you are away with
our name and phone number on it.
YBFF will seek medical treatment in case of illness or injury, including transportation
of your pet to your vet or an emergency clinic, if necessary. We will attempt
to contact you with numbers you provided and attempt to contact your emergency
contact as well. We do not provide horse (large animal) transportation, but your
vet will be contacted in case of illness or injury, and we will remain with the
animal or have the owner's emergency contact remain with the animal, if needed,
until the vet arrives. Transportation of your pet in case of illness and/or medical
emergency will be charged at an hourly rate.
 YBFF will help secure your home with the impression of occupancy: alternating
lights, adjusting blinds, turning a radio on and off, and doing a daily walk through
the entire house (all included in pet-sitting fees).
YBFF will bring in newspapers, mail, fliers and all packages each day. We will
take your trash and recycling bins to the curb and back on the appropriate day
(all included in pet-sitting fees).
YBFF will water flowers and plants inside and out with no additional charge providing
it is not too time consuming -- our furry friends are our first priority. We won't
forget those outside critters, say the word and bird feeders are filled too (all
included in pet-sitting fees).
On occasion a pet will have an accident in the home. We carry supplies with us
or will use supplies you leave out to clean up the accident the best we are able.
YBFF will provide a daily note to let you know how our day went, tell you about
our fun adventures and fun times and of course tell you of any problems that might
have occured.
We welcome you to call or email while you are gone to check on your furry friends.
Upon your arrival home, we ask that you call YBFF to let us know you have returned
home safely. This is very important! There will be a reminder note left on top
of your folder to help your remember to call us. If we don't hear from you, we
will make the next appropriate visit and continue our service until we do hear
from you. If you are delayed getting back for any reason, we will be happy to
extend our service until you arrive home. We ask that you make every attempt
to contact us by telephone or email immediately if a problem arrises. We check
messages the last thing every night and the first thing every morning as well
as every hour during the work day.
An invoice with an envelope addressed to YBFF will be left in your folder the
last day of service along with an evaluation form we ask you to complete. We
will also leave a short form to be completed prior to your next service with updated
information we will need. If you are scheduling service on line, you will not
need to complete that form, just make notation the information was sent through
the web site (ybffpetcare.com and click on schedule service). Any additional information
can be left on that form.
After the first service, we are ready to go for the next service with a request
through the web site (schedule service) or a phone call. We ask that you give
us three days notice but understand when this is impossible due to an emergency.
We will always do our best to accommodate your needs. We do ask that you try to
schedule dates over any of the holidays as much in advance as possible. We quickly
become booked and will not schedule more work than we can service properly. A
fee will be charged for cancellations of service with less than 48 hours notice.
(See Rate Page for pet-sitting fees)
OVERNIGHT PET SITTING
YBFF understands there are times when it may be necessary for someone to stay
in your home overnight (ill pet, new puppy, etc.). YBFF sub-contracts with a number
of home/pet sitters in the area. Although they are not employees of YBFF, we
do a thorough interview process and background check on each and each is covered
under the YBFF umbrella of insurance coverages. YBFF also provides each overnight
contract person with a list of YBFF expectations and thorough instructions for
each job. We will schedule a meeting with you, YBFF and the person house/pet
sitting for you so you can interview them yourself and go over details of the
job. The home/pet sitter is required to check in with YBFF daily and we do random
visits to make sure all is going smooth. The YBFF staff is available to cover
should an emergency arise with the contracted home/pet sitter. Rates for this
service will vary depending on the services required. All payments will be made
directly to YBFF and the sub-contractor will be paid through YBFF.
NO PETS? NO PROBLEM -- YBFF HOME CARE SERVICE
YBFF offers home care for those of you without pets.
YBFF home care gives you a piece of mind while you are away on business or vacation.
You won't need to worry about stopping the paper and mail or worry about packages
sitting on your front porch during your absence. If a water pipe breaks, or some
unforseen visable problem occurs, we will see the problem during our daily walk
through and will call the appropriate numbers you have provided us.
YBFF will help secure your home with the impression of occupancy: alternating
lights, adjusting blinds, turning a radio on and off, and doing a daily walk through
the entire house.
YBFF will bring in newspapers, mail, fliers and all packages each day. We will
take your trash and recycling bins to the curb and back on the appropriate day
YBFF will water flowers and plants inside and out. We won't forget those outside
critters, say the word and bird feeders are filled too. (See Rate Page for home
care fees).
DOG WALKING/EXERCISE PROGRAMS/MID-DAY VISITS
- Is mid-day dog walking needed for your dog when you work long hours or have
that occasional late work night or after work event to attend?
- Do you not always have time to "tire 'em out?"
- Is your pet over weight or out of shape?
- Do you have a new puppy or kitten that requires additional visits during the
day ... help with potty training ... additional play time?
- Is your pet getting older and requires additional times to go out?
- Does your pet require medication when you are not there to administer it?
- Is it too hot or cold to leave your pet outside all day?
- Do you have a long day planned hitting the slopes or doing something else fun
where your furry friend needs a mid-day outing?
 The number one reason dogs should get their daily exercise is to maintain a healthy
weight. Some of the benefits of regular exercise include improved muscle tone,
endurance, and preventing cardiovascular disease. Just like us, our pets need
to exercise to stay healthy and live longer. Talk with your vet about all the
benefits of routine exercise for your pet. Your pet will tell you it's just a
blast, makes them happy and they get to enjoy that "dog's life" they so deserve
but you will know it's good for them as well.
Because of hectic schedules, illness, emergencies and long hours at work, it's
not always possible to walk our furry friends on a regular basis or enough to
insure fitness and health.
YBFF can set up regular walk programs for your furry friend. The type (length)
of walk and the number of times each week is up to you. You are able to mix it
up any way you choose (one day a short walk, one day a long). We are very flexible.
Pricing will vary depending on the type walk/service.
 Most times, out of shape pups need to start out a bit slower and work up to longer
walks. The length of the walk can range from 20 minutes to as long as you wish.
We also provide a quick visit for those not needing exercise, just a stretch,
a potty break (keeping your home free of accidents) and a little TLC.
We have several clients who send their furry friends to doggie day care one or
two days a week for a little change. We are fine with that and in most cases are
able to provide the transportation to and from providing it is scheduled in advance.
We try to get to know as many pet care affiliates in our service area as we can
so we are able to pass information on to you about their service (doggie day care,
kennels, vets, groomers, pet stores).
We are community conscious and will always clean up during our walk and scold
those who don't!
At each visit, we will ensure your pet has fresh water when we leave, feed as
appropriate, and will leave you a note in your best friend's folder telling you
of our adventures for that day. Our flexible scheduling allows for walking in
the morning, afternoon or evening to accommodate your needs.
 We do not charge extra for weekend or holiday walks nor do we charge any type
cancellation fee should you be ill one day or just decide you didn't feel like
going to work.
Dogs are always walked on leash. We provide our own leashes (short and retractable).
If your dog wears a certain colar/training colar, we will use that as instructed.
Should your pet require some minor obedience work, we can incorporate that into
the walks. We will always reinforce learned behaviors and commands as you instruct
us to do.
YBFF can provide one-on-one walks with just your pets or if you have friends
in the same complex/neighborhood that need dog walking services, we will be more
than happy to combine the dogs, providing they get along with each other and are
fairly obedient. The number of dogs we will walk at one time depends on the size
and control of each. A substantial discount is given for combined walks. So get
your neighbors to sign up!
Because we have regularly scheduled daily walks, we ask that scheduling of as-needed
walks/visits be scheduled at least 24 hours in advance with a preference of 3
days. It is often difficult for us to rearrange schedules and shuffle times to
try to accommodate short notice requests. If we are able to provide service on
short notice, (less than 24 hour advance notice), YBFF will charge an additional
10% to the regular fee for that service. (Please see the Rates Page for dog walking
fees).
Let's get those furry friends out there walking ............ we know all the
great places! We will be glad to leave you a map of our favorites so you can share
in the fun with your pup as you have time.
PET CHAUFFUER AND PET ERRAND SERVICES
YBFF realizes how hectic a day can be for the owners of our furry friends, so
we offer a pet chauffeur and errand service for our clients. This allows you to
spend more of the quality/fun time with your pets. We provide:
- Transportation to and/or from vet appointments
- Transportation to and/or from grooming appointments
- Transportation to and/or from doggie day care
- Pick up supplies and/or food from pet stores
These services are charged at an hourly rate and billed per quarter hour. These
services should be scheduled at least a week in advance so we are able to work
them into our schedules. We know emergencies occasionally come up and will do
our best to meet your needs should that happen. (Please see Rate Page). | 
